Privacy Policy

Last Updated: January 15, 2025

At Lightwave Flicker, we understand that your privacy matters deeply to you, and it matters to us too. This policy explains how we handle your personal information when you interact with our blockchain innovation services and educational programs. We've written this in plain language because we believe transparency shouldn't require a law degree to understand.

Information We Collect

We collect information that helps us provide better blockchain education and consulting services. Here's what we gather and why:

Contact Information

Your name, email, phone number, and business details when you reach out to us or sign up for programs.

Technical Data

Website analytics, IP addresses, browser information, and how you interact with our content.

Educational Progress

Course completion, learning assessments, and program participation when you enroll in our services.

Business Information

Company size, industry, blockchain experience level, and specific needs during consultations.

What We Don't Collect

We never collect sensitive financial information like bank account details or cryptocurrency wallet private keys. We don't track your personal browsing outside our website, and we don't purchase data about you from third-party brokers.

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering our blockchain education and consulting services:

Delivering educational content and tracking your learning progress through our programs
Providing personalized blockchain consulting based on your business needs and industry
Sending updates about new courses, industry insights, and program opportunities
Improving our website experience and educational materials based on user feedback
Meeting legal requirements under Argentine data protection laws and industry regulations
Communicating about scheduling, program changes, and administrative updates

We never sell your information to third parties or use it for purposes unrelated to our blockchain education and consulting services.

Data Sharing and Third Parties

We work with carefully selected partners to deliver our services effectively, but we maintain strict standards for how your data is handled:

Service Providers We Work With

Email marketing platforms for course updates, cloud hosting services for our learning platform, analytics tools for website improvement, and payment processors for program enrollment. All partners sign data protection agreements and operate under strict privacy standards.

We may share information when required by Argentine law, to protect our rights or those of our students, or in the unlikely event of a business transfer. In all cases, we ensure your data receives appropriate protection.

We never share your personal information with competitors, marketing companies, or anyone else who might use it for their own business purposes without your explicit permission.

International Data Transfers

As a blockchain education company, we sometimes work with international technology platforms and educational partners. When your data needs to travel outside Argentina, we ensure it's protected through:

Adequacy decisions recognizing equivalent privacy protections in destination countries
Standard contractual clauses approved by Argentine data protection authorities
Binding corporate rules for multinational technology partners we work with
Regular audits of international partners to verify ongoing privacy compliance

We only transfer data when necessary for delivering our services, and we always maintain oversight of how your information is handled abroad.

Your Privacy Rights

Access Your Data

Request a complete copy of all personal information we hold about you, including how we obtained it and how we've used it.

Correct Information

Update or fix any incorrect personal information in our records. We'll also notify partners if we've shared outdated information.

Delete Your Data

Request deletion of your personal information, subject to legal requirements and legitimate business needs.

Restrict Processing

Limit how we use your information while we address concerns about accuracy or legitimate processing grounds.

Data Portability

Receive your data in a structured format that you can transfer to another service provider if you choose.

Object to Processing

Stop us from processing your information for specific purposes, including direct marketing communications.

Data Security Measures

Protecting your information is fundamental to everything we do. We've implemented comprehensive security measures across our operations:

Technical Safeguards

Encrypted data transmission and storage, regular security audits and penetration testing, multi-factor authentication for our team, automated backup systems with encryption, and secure cloud infrastructure with enterprise-grade protection.

Operational Security

Limited data access based on job requirements, regular privacy training for all team members, secure document handling procedures, incident response plans for potential breaches, and annual security assessments by independent experts.

While we can't guarantee absolute security in today's digital environment, we continuously monitor and improve our protection measures to stay ahead of emerging threats.

Data Retention Periods

We keep your information only as long as necessary to fulfill our services and legal obligations. Here's our retention schedule:

Active Program Participation

While you're enrolled in courses or receiving consulting services, plus six months after completion for support purposes.

Educational Records

Course completion certificates and learning assessments kept for three years to verify credentials and provide transcripts upon request.

Business Communications

Email correspondence and consultation notes retained for two years for quality assurance and follow-up service opportunities.

Financial Records

Payment information and invoices kept for five years to comply with Argentine tax and accounting regulations.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your experience and help us understand how our content performs:

Essential cookies that enable basic website functionality and security
Analytics cookies that show us which content is most helpful to visitors
Preference cookies that remember your settings and login information
Marketing cookies that help us show relevant information about our programs

Cookie Control

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling cookies may limit some website features, but won't prevent you from accessing our main content and contact information.

Changes to This Policy

Privacy regulations and our services evolve over time, so we may need to update this policy. When we make significant changes, we'll notify you through:

Email notifications to registered users about important policy updates
Website banners highlighting changes that affect your rights
Updated version dates and clear summaries of what's changed

We encourage you to review this policy periodically, especially before enrolling in new programs or sharing additional information with us.

Questions About Your Privacy

We're here to address any concerns about how we handle your personal information. Whether you want to exercise your privacy rights, report a concern, or simply understand our practices better, please reach out:

Email: contact@lightwave-flicker.com

Phone: +54 3884 869399

Address: Barrio 240 viviendas casa 111, K4700 San Fernando del Valle de Catamarca, Catamarca, Argentina

We typically respond to privacy inquiries within 5 business days and complete data requests within 30 days as required by Argentine law.